With Remote Utilities your technical support specialists will be able to provide remote technical assistance to all their clients no matter what their level of computer literacy or how their network is configured. You can customize the Agent file with your logo and welcome text before sending it out to your customers. The program's Agent module of the program runs without installation and administrative privileges. Helpdesk providers benefit from the firewall bypass feature that allows firewalls and NAT services to be bypassed when connecting to a remote PC.

Optimize your PC inventory management with Remote Utilities as a center of operations, save time by eliminating the need to physically access remote PCs, work from home or when traveling by securely connecting to your office computer and get instant access to your files, databases, and software. Business users can complete a variety of tasks related to maintaining IT infrastructure. You can create three different deployment packages with any combination of parameters. You can connect to remote PCs directly using an IP address or DNS name, or indirectly, either using a global mediation server from the company or a free self-hosted server available for you together with Remote Utilities.The program can be deployed across an entire Windows domain network using the built-in installation tool and MSI Configurator. Remote Utilities can run as a service and grant full control over the remote PC to the administrator in 15 different connection modes. It is closely integrated with Active Directory and provides remote installation across multiple PCs as well as AD authentication support. Remote Utilities is remote desktop software for network administration in a Windows domain network.

Remote utilities viewer free